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Data Deletion

You can ask Brunos to delete your data at any time, and we will do it. This page explains what we hold, how to make the request, and what happens next.

Disconnecting a platform

If you only want to stop Brunos reading an advertising account, you do not need to delete anything. Open Integrations, choose the connected platform and disconnect it. The stored authorisation is revoked with the provider and destroyed on our side, and access stops immediately.

What Brunos holds about you

  • Account identityThe email address and display name from your sign-in, held so a Space can show who its members are.
  • Space membershipWhich workspaces you belong to, your role in each, and any invitations you sent or redeemed.
  • Product preferencesSaved views, date ranges and pinned metrics — settings, not advertising data.

What Brunos does not hold

Worth stating, because it changes what deletion can and cannot reach:

  • Advertising credentialsAccess tokens for connected platforms are sealed by our analytics broker and are never stored by Brunos.
  • Campaign and performance dataCampaigns, ad sets, ads, creatives and metrics are read on demand from the connected platform. Brunos keeps no copy.

Requesting deletion

Email hello@brunos.ai from the address you sign in with, with the subject Data deletion request. Sending from the account’s own address is how we confirm the request is yours; if you no longer control it, say so and we will verify another way rather than refuse.

We acknowledge within 2 business days and complete deletion within 30 days, including from backups on their normal rotation.

What deletion affects

Deleting your account removes your identity, your memberships and your preferences, and revokes every platform authorisation you personally created.

A workspace with other members is not deleted with you — it belongs to the organisation rather than to any one person, and removing it would delete your colleagues’ access alongside your own. If you are the last member, the workspace and its connections go with you. To delete a workspace that still has members, say so in the request and we will confirm with its owner first.

Records we are required to keep — such as an audit trail of changes made to an advertising account — are retained where the law obliges it, and separated from your profile.