Terms of Service

Agreement

These terms apply when you create a Brunos account or use it on behalf of an organisation. If you are accepting on behalf of a company, you confirm you are authorised to bind it.

What the service does

Brunos connects to advertising platforms you authorise, presents their data, and can propose and — with your explicit approval — apply changes to campaigns you own.

Brunos does not buy advertising, does not hold your advertising budget, and is not a party to your agreements with any advertising platform. Those relationships, and the spend under them, remain yours.

Your account and workspace

• You are responsible for keeping your sign-in credentials secure and for what is done under your account.
• A workspace may have several members with different roles. An owner controls membership, and an invitation cannot grant ownership — ownership transfers are deliberate and separate.
• You must have the right to connect any advertising account you connect, and to authorise the access you grant.

Automated changes and their limits

This section is more specific than most, because the risk it describes is real.

Brunos surfaces analysis and recommendations produced by an automated system. That system is probabilistic: the same question can produce different answers on different occasions, and figures presented in prose — including monetary amounts — can be misstated. It is a decision aid and must not be treated as an authoritative record of your account.

• Nothing is applied without an explicit human approval. Brunos does not change an advertising account on its own initiative.
• Approvals are attributed. We record who approved a change and when, and we make that record available to you.
• Verify figures against the platform before acting on them. Where a number matters — a budget, a bid, a spend total — the advertising platform’s own reporting is authoritative, not our narration of it.
• You remain responsible for the change you approve. Approval is the point at which a proposal becomes your decision.

Because nothing reaches your advertising account without an explicit approval from someone in your workspace, the decision to apply a change is yours. Brunos is not liable for the advertising outcome of a change you approved, including spend, delivery or performance. That is the counterpart of requiring an approval at all: the control sits with you, and so does the call.

This does not excuse us from getting our own job right. We remain responsible for applying the change you actually approved, for recording who approved it, and for not applying anything you did not.

Availability

We aim to keep Brunos available but do not guarantee uninterrupted service. Parts of it depend on third-party platforms, and when one of those is unavailable or changes its interface, the corresponding feature may stop working until we adapt.

Where we cannot retrieve your data we will say so, rather than presenting an absence as a result.

Acceptable use

• Do not use Brunos to access an advertising account you are not authorised to access.
• Do not attempt to circumvent the separation between workspaces, or to reach another customer's data.
• Do not resell or sublicense access to Brunos or to the platform APIs it reaches, without a written agreement.
• Do not use Brunos in a way that breaches an advertising platform's own terms — those obligations pass through to you.

Fees

Fees, billing period and payment terms are those of the plan or order you agreed when your workspace was set up. Prices are exclusive of taxes, which are added where the law requires.

We will give notice before a price change takes effect at your next renewal. If an invoice remains unpaid after we have told you, we may suspend access until it is settled — suspension is not deletion, and your data is retained on the schedule in the Privacy Policy.

Warranties and liability

We provide Brunos with reasonable skill and care. Beyond that, and to the extent the law allows, the service is provided as it is: we do not warrant that it will be uninterrupted, that a third-party platform will keep behaving as it does today, or that any particular advertising result will follow from using it.

Neither party is liable to the other for indirect or consequential loss, or for lost profit, revenue or goodwill. Each party’s total liability under this agreement is limited to the total fees paid or payable for the service in the twelve months before the claim arose.

Nothing in this section limits liability that cannot lawfully be limited — including fraud, and death or personal injury caused by negligence.

Your data

You keep ownership of your data. We process it to provide the service, as described in the Privacy Policy, which forms part of these terms.

You can export it and you can require its deletion. Disconnecting an advertising platform revokes our access immediately and does not require closing your account.

Ending the agreement

You may stop using Brunos and delete your account at any time. We may suspend an account that breaches these terms or that puts other customers at risk, and we will tell you why unless we are legally prevented from doing so.

On termination we revoke the platform authorisations you granted and delete your data on the schedule in the Privacy Policy.

Changes to these terms

We will give notice before a material change takes effect. Continuing to use Brunos after that date means the updated terms apply. If you do not accept them, you may close your account.

Governing law

These terms are governed by the laws of the country in which CMH Media Agency is established, and the courts of that country have exclusive jurisdiction over any dispute arising from them. Nothing here removes a consumer protection that the law of your own country of residence grants you and does not permit to be waived by agreement.

Contact

Questions about these terms: legal@cmhmediaagency.com.